This pilot fish has been both a regular IT employee and a consultant, and he's noticed a few key differences in what that means in practice -- especially with users.Case in point: "As an employee, I've been dragged into every request that someone on the business side thinks I can help them with," says fish. "That's mostly related to the systems and data I support, but a lot that's totally unrelated."Unfortunately, they don't want to hear that you're busy or have other priorities or don't know how to help them. You're IT, you're supposed to provide service."But as a contractor, I've figured out the easy answer: 'I'd be happy to help, but the IT manager' -- or whoever my boss is -- 'signs my timesheet. I need their approval.'"Which usually results in the same response: 'Oh, never mind.'"Sharky needs your approval and your story. So send me your true tale of IT life at Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!. You'll get a stylish Shark shirt if I use it. Comment on today's tale at Sharky's Google+ community, and read thousands of great old tales in the Sharkives.Get Sharky's outtakes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

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