We review products independently, but we may earn affiliate commissions from buying links on this page. Terms of use. Book a British Airways flight recently? You might want to check your accounts. The airline this week confirmed that from Aug. 21 until Sept. 5, "the personal and financial details of customers making or changing bookings on our website and app were compromised." The hackers carried out a "sophisticated, malicious criminal attack" on the company's website," British Airways chief executive Alex Cruz told the BBC. The company discovered the breach this week. Approximately 380,000 transactions were affected, with names, email addresses, credit card numbers, expiration dates, and the three-digit code (CVV) on the back of the card being accessed. BA claims it did not store CVV numbers—that's banned under international standards, the BBC points out—so card details were probably "intercepted, rather than harvested from a BA database." Travel and passport details remain secure, British Airways says. On the BBC's Today program, Cruz said the company had reached out to all affected customers by Thursday evening; they're advised to contact their banks or credit card providers. However, some customers claim they had not been contacted and found out via the news or Twitter. UK regulators are already examining the breach. "British Airways has made us aware of an incident and we are making enquiries," the Information Commissioner's Office said in a statement. It could face fines up to 4 percent of global revenue under GDPR, the BBC says, which works out to approximately $646 million.
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We review products independently, but we may earn affiliate commissions from buying links on this page. Terms of use. Book a British Airways flight recently? You might want to check your accounts. The airline this week confirmed that from Aug. 21 until Sept. 5, "the personal and financial details of customers making or changing bookings on our website and app were compromised." The hackers carried out a "sophisticated, malicious criminal attack" on the company's website," British Airways chief executive Alex Cruz told the BBC. The company discovered the breach this week. Approximately 380,000 transactions were affected, with names, email addresses, credit card numbers, expiration dates, and the three-digit code (CVV) on the back of the card being accessed. BA claims it did not store CVV numbers—that's banned under international standards, the BBC points out—so card details were probably "intercepted, rather than harvested from a BA database." Travel and passport details remain secure, British Airways says. On the BBC's Today program, Cruz said the company had reached out to all affected customers by Thursday evening; they're advised to contact their banks or credit card providers. However, some customers claim they had not been contacted and found out via the news or Twitter. UK regulators are already examining the breach. "British Airways has made us aware of an incident and we are making enquiries," the Information Commissioner's Office said in a statement. It could face fines up to 4 percent of global revenue under GDPR, the BBC says, which works out to approximately $646 million.